Privacy Policy

Effective Date: 25/12/2025
The Golden Spoon (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information responsibly, in accordance with the Barbados Data Protection Act, 2019.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with us online.

Information We Collect

We collect only the information necessary to operate our business and serve you effectively.

Personal Information

You may provide personal information when you:

  • Place an order
  • Contact us
  • Sign up for updates or marketing communications

This information may include:

  • Name
  • Email address
  • Phone number
  • Billing and delivery details
  • Order history

Automatically Collected Information

When you visit our website, we may collect limited technical information such as:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on our site

This information is used solely to improve website performance and user experience.

How We Use Your Information

Your personal information may be used to:

  • Process and fulfill orders
  • Communicate with you regarding orders or inquiries
  • Send marketing or promotional messages (with your consent, and you may opt out at any time)
  • Improve our products, services, and website
  • Meet legal and regulatory obligations under Barbados law

We do not sell, rent, or trade your personal information to third parties.

Lawful Basis for Processing

We collect and process personal data only when:

  • It is necessary to fulfill a contract (such as processing an order)
  • You have provided consent
  • We are required to comply with a legal obligation
  • It is in our legitimate business interests, without overriding your rights

Payments & Third-Party Services

Payments made through our website are processed securely by trusted third-party payment providers. We do not store or have access to your full payment card information.

We may also use third-party service providers (such as website analytics or email platforms) to support our operations. These providers are required to handle your data securely and only for authorized purposes.

Cookies

Our website may use cookies or similar technologies to enhance functionality and analyze traffic. You may disable cookies through your browser settings; however, some features of the website may not function properly as a result.

Data Storage & Security

We take reasonable technical and organizational measures to protect your personal information against loss, unauthorized access, misuse, or disclosure.

Personal data is retained only for as long as necessary to fulfill its intended purpose or to meet legal requirements under Barbados law.

Your Rights Under Barbados Law

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate or incomplete data
  • Withdraw consent for marketing communications
  • Request deletion of your personal data, subject to legal or operational requirements

To exercise any of these rights, please contact us using the details below.

Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the effective date updated accordingly.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us through our Contact Us page.